If you’re an Xfinity customer, you may have experienced the issue of your remote flashing a green light followed by a red light. This can be frustrating, especially if it happens frequently. In this article, we’ll explore what this issue means and what you can do to fix it.
Why Is Your Xfinity Remote Flashing Green and Red?
The Xfinity remote flashing green and then red is an indication that the remote is connecting to a network. It could also mean that the remote is trying to pair with the cable box or is updating its software. If the remote is not paired with the cable box, it will not work properly, and you will experience issues such as it not responding or not changing channels.
Another possible reason for the green and red flashing lights is that there is an issue with the remote’s batteries. If the batteries are low, the remote may not work properly. Try replacing the batteries to see if that fixes the issue.
How to Fix the Xfinity Remote Flashing Green then Red
If your Xfinity remote is flashing green and then red, there are a few things you can do to fix the issue. The first thing to try is to reset the remote. To do this, follow these steps:
- Press and hold the “Setup” button on the remote until the LED light turns green.
- Enter “981” using the number buttons on the remote.
- The LED light will flash green twice to indicate that the remote has been reset.
If resetting the remote doesn’t work, the next step is to try pairing the remote with the cable box. To do this, follow these steps:
- Make sure that the cable box is turned on.
- Press and hold the “Setup” button on the remote until the LED light turns green.
- Enter “987” using the number buttons on the remote.
- The LED light will flash green twice to indicate that the remote has been paired with the cable box.
If you’ve tried resetting the remote and pairing it with the cable box, but you’re still experiencing issues, it’s possible that there is a problem with the cable box or the remote itself. In this case, you may need to contact Xfinity customer support for further assistance.
Conclusion
Experiencing issues with your Xfinity remote can be frustrating, but thankfully, the flashing green and then red lights are usually an indication that the remote is connecting to a network or is trying to pair with the cable box. By resetting the remote or pairing it with the cable box, you should be able to fix the issue. If you’re still experiencing problems, don’t hesitate to contact Xfinity customer support for help.